Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with SNĀNĀYA.
We are committed to delivering your handcrafted products safely and on time.
Order Processing
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All orders are processed within 1–3 business days.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive an order confirmation email once your order is successfully placed.
Shipping Time
Estimated delivery times:
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Metro Cities: 3–7 business days
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Other Cities & Towns: 5–10 business days
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Remote Locations: 7–14 business days
Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
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Free shipping on orders above ₹499.
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A standard shipping fee may apply to orders below ₹499.
Shipping charges, if applicable, will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to track your shipment.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery.
We will work with our shipping partners to resolve the issue as quickly as possible.
Incorrect Address
Customers are responsible for providing accurate shipping information.
SNĀNĀYA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
International Shipping
Currently, we ship only within India.
Contact Us
For shipping-related questions, please contact:
Email: realsnanaya@gmail.com
SNĀNĀYA